Privacy policy

At Bedroom Studio Wedding Photography & Cinema, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website and services, you agree to the terms outlined in this policy.

1. Information we collect

We may collect personal information directly from you when you:

• Submit an enquiry form through our website

• Book our photography and/or videography services

• Subscribe to our mailing list

• Engage with us through email, phone, or social media

• Make a payment for services

This information may include (but is not limited to):

• Full name(s)

• Email address

• Phone number

• Wedding date and venue details

• Payment details (processed securely through third-party providers such as Stripe or PayPal)

• Any additional information you choose to provide to help us deliver our services

We may also collect non-identifiable data (such as IP addresses, browser type, and site usage statistics) through cookies and analytics tools.

2. How we use your information

We use your personal information to:

• Respond to enquiries and provide quotes

• Confirm and manage bookings

• Deliver our photography and videography services

• Process payments securely

• Share galleries, films, and client resources with you

• Send important updates, invoices, and communication relating to your booking

• Improve our website, services, and client experience

• (With consent) send marketing emails, offers, and news

3. Sharing your information

We respect your privacy and will never sell your personal data. We may share information with:

• Third-party service providers (e.g. payment processors, gallery hosting platforms, email providers) only for the purpose of delivering our services.

• Legal authorities if required to comply with the law, enforce our terms, or protect our rights.

Any third-party providers we use are required to maintain the confidentiality and security of your information.

4. Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. All online payments are processed through secure, PCI-compliant providers (such as Stripe or PayPal).

However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These may include:

• Necessary cookies – to ensure the site functions properly

• Analytics cookies – to understand how visitors use our website

• Marketing cookies – to personalise ads and promotions

You can control cookie preferences through your browser settings.

6. Your rights

You have the right to:

• Access and update the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal information (subject to legal and contractual obligations)

• Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly

To make a request, please email us at studio@bedroomstudio.com.au

7. Retention of information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain records for business purposes.

8. Third-party links

Our website may contain links to third-party websites (e.g. vendor partners, social media, or payment providers). We are not responsible for the privacy practices or content of these external websites.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

10. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Bedroom Studio Wedding Photography & Cinema

Email: studio@bedroomstudio.com.au

Phone: 0421 769 597

Location: Newcastle, NSW, Australia

Last updated: 19 August 2025